๐Ÿข Organizations

The fields for your organization directory โ€” one row per legal help provider. This is where most people start.

The Organizations table is your "phone book" of legal help providers โ€” legal aid groups, courts, law libraries, self-help centers, bar associations, and anyone else who helps people with legal problems. Each row represents one organization.

Below is every field in the standard, organized by priority. Required fields get your org listed. Recommended fields make matching work โ€” these are the ones that help a person get connected to the right org. Optional fields improve match quality when you have the information.

Column name tip: You can name your spreadsheet columns whatever makes sense to your team. What matters for interoperability is the field slug shown after each field name โ€” that's the standard identifier used when data moves between systems. The dropdown/multi-select option values should use the exact slugs shown, since those are what matching tools will look for.

Required fields

You need these for any useful listing. Without them, the organization can't be found or matched.

Organization name

Required
Text

The full name of the organization. Use the name people would recognize โ€” "Prairie State Legal Services" not "PSLS."

Field slug: org_name

Website URL

Required
URL

The organization's main website. If they have a specific legal help landing page, use that instead of the general homepage.

Field slug: url

State

Required
Single select

The state where this organization operates. Use the standard two-letter code (IL, CA, NY, etc.). If the organization is national, select the state where they're headquartered and note "national" in the jurisdiction level field.

Field slug: jurisdiction_state_code

Organization type

Required
Single select

What kind of organization is this? This helps people understand what to expect before they even look at services โ€” a court is different from a legal aid group is different from a law library.

Field slug: org_type

OptionUse for
legal-aidLegal aid organizations (LSC-funded and non-LSC), legal services groups
courtCourts, court self-help centers, court help desks
law-libraryLaw libraries (court-based or public)
public-defenderPublic defender offices
dv-resourceDomestic violence service providers, shelters, DV hotlines
nonprofitGeneral nonprofits that provide some legal help but aren't primarily legal aid (community orgs, faith-based, etc.)
legal-services-coalitionStatewide or regional coordinating bodies, access to justice commissions
bar-associationBar associations, bar foundations, lawyer referral services run by bars
community-agencyCommunity action agencies, area agencies on aging, 211/United Way
government-agencyLocal or state government offices (housing authorities, consumer protection, etc.)
for-profitFor-profit companies, law firms, document preparation services
lawyer-referralLawyer referral services not run by bars
social-servicesNon-legal social services that people in legal crises often need (housing assistance, benefits help, etc.)
legal-help-websitePrimarily online providers โ€” statewide legal help portals, self-help websites
Pick the closest match. If your organization straddles two categories (like a community org that runs a legal aid clinic), pick the one that best describes their primary function.

Recommended fields

These fields make matching actually work. Without them, the best you can do is show someone a list of organizations in their state. With them, you can match on legal issue, jurisdiction, audience, and what kind of help they provide.

Jurisdiction detail

Recommended
Multi-select or linked records

What specific counties, cities, or areas does this organization serve? This is more specific than the state code โ€” it tells you whether a legal aid group in Illinois covers Cook County or downstate. If the org is statewide, you can note that here or in the jurisdiction level field.

Field slug: jurisdiction

Setup options: You can use a simple multi-select with county names, or link to a separate Jurisdictions table (which is what the national directory does). Either works โ€” the linked table is more powerful if you want to track zip codes, FIPS codes, or courthouse assignments per jurisdiction.

Jurisdiction level

Recommended
Single select

How broad is this organization's coverage? Useful for filtering โ€” someone looking for help in a specific county doesn't need to wade through national organizations.

Field slug: jurisdiction_level

OptionUse for
nationalServes the whole country
statewideServes an entire state
multi-countyServes multiple counties but not the whole state
single-countyServes one county
cityServes a single city or municipality

Description

Recommended
Long text

A brief description of what the organization does and who it serves. One to three sentences is plenty. This is also the field that AI tools will read to understand the organization, so clear language helps.

Field slug: org_description

Audience served

Recommended
Multi-select

Who does this organization serve? Select all that apply. If the organization has no restrictions, select general-population. If it primarily serves low-income people (as most legal aid does), select low-income. You can select multiple โ€” a legal aid group that focuses on DV survivors would get both low-income and domestic-violence.

Field slug: audience_served

Services linked to this organization inherit these values as defaults. You only need to tag a service differently if it serves a different audience than the org overall.

OptionUse for
general-populationNo restrictions โ€” open to anyone
low-incomeHas an income threshold (specific limits go in eligibility notes)
citizens-permanent-residentsOnly serves U.S. citizens or green card holders
veterans-militaryVeterans, active duty, military families
domestic-violenceDomestic violence, sexual assault, stalking survivors
immigrants-refugeesImmigrants, refugees, asylum seekers
seniorsOlder adults (typically 60+)
youthMinors, transition-age youth, under 25
people-with-disabilitiesPhysical, cognitive, developmental, or mental health disabilities
farmworkersAgricultural workers and families
experiencing-homelessnessCurrently unhoused or in unstable housing
incarceratedCurrently incarcerated, recently released, or with criminal legal history
native-american-tribalTribal members, Native communities
lgbtqLGBTQ+ individuals
small-businessEntrepreneurs, sole proprietors
self-representedSpecifically designed for people navigating without an attorney (court self-help centers, pro se resources)
parents-with-minorsHouseholds with children under 18

What they offer (overview)

Recommended
Multi-select

A high-level summary of what kind of legal help this organization provides. This gives someone a quick sense of what they'd get before looking at individual services. If you also have a Services table, the individual services will have more specific tags โ€” this field is the "elevator pitch" version.

Field slug: offering_type

OptionWhat it means for the person seeking help
self-serviceProvides guides, forms, tools, or AI-powered resources you use on your own
adviceYou can talk to someone (or use a trained AI system) about your situation โ€” but they don't take your case
limited-actionSomeone does specific tasks for you โ€” drafts a document, coaches you, appears at a hearing โ€” but doesn't handle the whole case
full-representationA lawyer or advocate takes your case and handles it through resolution
classes-workshopsGroup education โ€” know-your-rights workshops, legal clinics, trainings
referralConnects you to someone who provides legal help โ€” doesn't provide it directly
dispute-resolutionMediation, arbitration, diversion programs โ€” structured processes to resolve disputes

Legal issues covered

Recommended
Multi-select or linked records

What legal topics does this organization help with? Use LIST taxonomy codes. The LIST is a standard classification of legal problems (housing, family, immigration, benefits, etc.) used across the legal aid community. If you're not sure of the codes, start with the top-level categories: HO for housing, FA for family, IM for immigration, BE for benefits, etc.

Field slug: list_codes

How specific should you be? At the org level, use broad codes (like HO-00-00-00-00 for "housing"). At the service level, you can get more specific (like HO-02-00-00-00 for "eviction"). Don't stress about getting the perfect code โ€” a broad code is better than no code.

Phone number

Recommended
Phone

The main public-facing phone number. This is usually the intake line or general information number.

Field slug: phone

Optional fields

These fields improve match quality when you have the information. Fill them in as you can.

Languages

Optional
Multi-select

What languages can this organization serve in โ€” through bilingual staff or interpreter services? Select all that apply. Services inherit these defaults unless they set their own.

Field slug: languages

Option values use international language codes so they work across systems:

OptionLanguage
enEnglish
esSpanish
zh-cmnMandarin
zh-yueCantonese
viVietnamese
koKorean
arArabic
ruRussian
htHaitian Creole
ptPortuguese
tlTagalog
frFrench
amAmharic
soSomali
aslAmerican Sign Language
otherOther (note the language in the notes field)
Why codes instead of names? The codes are ISO 639 international standards โ€” they work in any language-matching system and won't break when data moves between tools. If you need a language that isn't listed, add it using its ISO 639 code.

Delivery mode

Optional
Multi-select

How can people access this organization's services? This is a default for all services โ€” individual services can override it if they're delivered differently.

Field slug: delivery_mode

OptionMeaning
in-personVisit an office, courthouse, or clinic
phoneCall a person or automated line
textSMS or text-based communication
videoLive video (Zoom, Teams, etc.)
online-asyncWebsite, portal, email, chat, or intake form โ€” no live interaction needed
mobile-outreachStaff go to community sites, shelters, courts
mailPostal mail

Business model

Optional
Single select

Is this a nonprofit, for-profit, or government entity?

Field slug: org_business_model

OptionUse for
nonprofit501(c)(3) or equivalent
for-profitFor-profit companies, law firms
governmentGovernment agencies, courts

Email

Optional
Email

Public-facing contact email.

Field slug: email

Intake URL

Optional
URL

Direct link to the organization's online intake or application page. This is gold for warm handoffs โ€” you can send someone directly to the application instead of making them navigate a website.

Field slug: url_intake

Address

Optional
Text fields

Main office address, split into street, city, state, and zip. Useful for mapping and proximity-based referrals.

Field slugs: address_street address_city address_state address_zip

Notes

Optional
Long text

Anything the structured fields don't capture โ€” special eligibility rules, intake procedures, seasonal availability, or other context that would help someone making a referral.

Field slug: notes

What about internal tracking fields? You'll probably also want fields for your own team: URL checked date, reviewed by, quality score, project group, active/inactive status. These are important for data maintenance but aren't part of the shared standard โ€” name them whatever works for you.

Next steps

Once you have your Organizations table set up, the next step is usually Services โ€” breaking down what each organization actually offers. That's where the detailed matching happens.

If you're also cataloging legal help content (guides, forms, tools), see the Content Index fields.