What Legal Help Teams Want Built, and How Good It Needs to Be
Each workflow produces a functional agenda (what the system must do) and conformance standards (how well it must do it). Some also have test suites and other evaluation resources. All documents are drafts open for review and comment.
Voice AI Intake and Triage
Help people who call a legal help hotline get screened, triaged, and routed to the right service through a voice-based AI assistant.
Eviction Notice Defect Spotting
Help a legal aid worker read an eviction notice, flag statutory defects, and turn those flags into defenses and a court response.
Brief Help Legal Q&A
Help people who describe a legal problem get accurate, jurisdiction-specific guidance, next steps, and connections to services.
The Shared Pieces Many Tools Need
Common infrastructure tools are the components that several workflows depend on. A tool standard says what the component must do, and how to score a system against it, so a team can choose among existing options instead of building another one. Browse all of them on the common infrastructure tools page.
PII Masker
Find and remove personal information from legal documents before they are stored, logged, shared, or sent to a model.
Legal Issue Classifier
Take text describing a person's situation and return the codes from a shared legal issue taxonomy that say what kind of problem it is.
Tool Standards in Development
Standards for shared infrastructure tools that multiple workflows depend on.
Document Reader
Read court filings, notices, and legal documents via OCR and extraction.
Eligibility Checker
Determine service qualification against income, geographic, and case-type rules.
The Shared Infrastructure Underneath
These standards define how legal help data is organized, how legal issues are classified, and what tasks providers and users perform. Every workflow and tool in the Commons depends on them.
Legal Help Knowledge Standard v0.1 Draft
How to organize information about legal help organizations, the services they offer, and the content available to the public. Shared field names, categories, and values so one organization's data can be found and used by another. Use this to structure your articles, guides, FAQs, and service directories so AI tools can use them reliably.
Read the Knowledge Standard →LIST: Legal Issues Taxonomy
A standardized vocabulary of the specific legal problems people experience: eviction, wage theft, child custody, debt collection, and hundreds more. Used to classify what kind of help someone needs and to connect them with the right resources and services.
Browse the LIST taxonomy at taxonomy.legal ↗Legal Help Task Taxonomy
A catalog of the specific activities that providers and users perform when dealing with a legal problem: answering questions, classifying issues, reading documents, calculating deadlines, preparing filings, and more. Use this to identify where AI can help and what to measure.
Browse the Task Taxonomy on JusticeBench ↗