๐Ÿ“š Content Index

The fields for cataloging legal help content โ€” guides, forms, document assembly tools, FAQs, videos, and self-help materials. One row per piece of content, so people and AI tools can find the right resource.

The Content Index catalogs the actual legal help materials available to the public โ€” the guides on your website, the forms in your court's document library, the self-help videos, the document assembly interviews, the FAQ pages. Each row represents one piece of content.

This table doesn't link to Organizations or Services the way Services links to Organizations. Content is standalone โ€” a guide might be published by a court, used by a legal aid group, and recommended by a hotline. It lives on its own and is matched to user needs independently.

Why index content separately from services? Because the same person who needs a service referral often also needs a guide to understand their rights, a form to fill out, or a video explaining what to expect in court. Content matching is a different kind of help โ€” it's about finding the right information, at the right reading level, for the right jurisdiction, at the right phase of someone's legal journey.

Required fields

Title

Required
Text

The title of the content as it appears to the user. Use the actual title from the website or document โ€” "How to Respond to an Eviction Notice" not an internal label.

Field slug: title

URL

Required
URL

The direct link to the content. This should take someone straight to the guide, form, or tool โ€” not to a landing page they have to navigate from.

Field slug: url

Jurisdiction

Required
Linked records โ†’ Jurisdictions table

What jurisdiction does this content apply to? Link to your Jurisdictions reference table, which uses FIPS codes as machine-readable identifiers. A guide about California eviction law should link to the California jurisdiction record; a guide about Cook County small claims should link to the Cook County record.

Field slug: jurisdiction

Never free text. Jurisdiction must always be a linked record to your Jurisdictions table with standardized names and FIPS codes. This is what makes geographic matching reliable.

Recommended fields

These are what make content findable and matchable. Without them, you have a URL list. With them, you have an index that AI tools, court navigators, and hotline operators can search intelligently.

Description

Recommended
Long text

A brief description of what this content covers and who it's for. One to three sentences. This is what appears in search results and what AI tools read to decide whether to recommend this content to someone.

Field slug: description

Content format

Recommended
Multi-select

What kind of artifact is this? Not what legal topic it covers โ€” but what form it takes. A single resource can be multiple formats (a guide that includes an embedded form-assembly tool).

Field slug: content_format

OptionWhat it is
written-guideArticle, explainer, guide, or topic page โ€” general information about a legal topic
how-toStep-by-step instructions for doing something specific โ€” responding to a lawsuit, filing a form, completing a process
faqQuestion-and-answer format
document-assemblyA guided interview that generates completed legal documents (built in tools like A2J Author, Docassemble, Suffolk LIT Lab tools, etc.)
fillable-formA PDF or web form the user fills out directly, or a downloadable blank form
videoVideo explainer, tutorial, or recorded workshop
podcastAudio content โ€” podcast episodes, recorded presentations
decision-treeBranching logic, flowchart, or eligibility screener
checklistA step-by-step task list or preparation checklist
If you already have content categories: Common existing labels map directly โ€” "Articles Guides" โ†’ written-guide, "Step-by-Step How-To" โ†’ how-to, "FAQ" โ†’ faq, "Document or Form Guided Interview" โ†’ document-assembly, "Form Document" โ†’ fillable-form, "Videos" โ†’ video, "Podcast" โ†’ podcast, "Flowcharts Decision Trees" โ†’ decision-tree. You can keep your own labels alongside these standard slugs.

Legal issues covered

Recommended
Linked records โ†’ Legal Issues table

What legal topics does this content address? Link to records in your Legal Issues table using LIST taxonomy codes. Be specific โ€” a guide about responding to an eviction notice should use HO-02-03-00-00, not just the top-level housing code.

Field slug: list_codes

Language

Recommended
Multi-select

What language or languages is this content available in? If you have separate URLs for different translations, each language version can be its own row, or you can tag one row with multiple languages and use a separate "Spanish URL" field for the alternate link.

Field slug: languages

Uses the same ISO 639 code options as the other tables โ€” en, es, zh-cmn, vi, etc. See the Organizations page for the full list.

Content level

Recommended
Single select

Is this content written for the general public or for legal professionals? A self-represented litigant reading a guide needs plain-language content; an attorney researching case law needs technical detail. Matching the right level to the right reader prevents frustration.

Field slug: content_level

OptionMeaning
publicWritten for the general public โ€” plain language, avoids legal jargon, assumes no legal background
professionalWritten for attorneys, advocates, or legal professionals โ€” uses legal terminology, assumes legal background

Legal position

Recommended
Single select

Is this content written from the perspective of a particular party in a legal matter? In an eviction case, a guide for tenants (defendants) is very different from a guide for landlords (plaintiffs). Matching on legal position prevents sending a tenant to a landlord's guide and vice versa.

Field slug: legal_position

OptionMeaning
neutralNot written for one side โ€” general information about rights, processes, or the law
plaintiffWritten for the person initiating an action โ€” the petitioner, applicant, or claimant
defendantWritten for the person responding to an action โ€” the respondent, tenant in eviction, debtor in collections
This field is especially important for housing, family law, and debt content where the same legal issue looks completely different depending on which side you're on.

Publisher / source site

Recommended
Text or linked record

Which website or organization published this content? Helpful for tracking source authority and for users who want to find more content from the same publisher.

Field slug: publisher

Optional fields

These add depth to your content index. Especially useful when your catalog grows large and you need finer-grained matching.

Jurisdiction depth

Optional
Single select

How location-specific is this content? Separate from the jurisdiction field (which says which jurisdiction), this says how narrow the content is. This matters for knowing whether a guide from another state might still be useful for general understanding.

Field slug: jurisdiction_depth

OptionMeaning
federalCovers federal law โ€” applies across all states
state-specificWritten for a specific state's law or procedures
county-localSpecific to a county, city, or local jurisdiction
court-specificSpecific to a particular court's local rules and procedures
universalNot jurisdiction-dependent โ€” general legal literacy, negotiation tips, emotional support resources

Phases of legal journey

Optional
Multi-select

At what phase of someone's legal journey is this content most relevant? Uses the same options as the Services table: understanding-rights, prevention-planning, negotiation-resolution, application-filing, pre-lawsuit, responding-to-action, active-case, post-decision, emergency.

Field slug: phases_served

Audience served

Optional
Multi-select

Is this content specifically for a particular audience? Most legal help content is for the general public and doesn't need this tag. But a guide written specifically for veterans, or a toolkit for immigrant communities, should be tagged so it surfaces when someone from that audience is looking for help.

Field slug: audience_served

Same options as the Organizations table.

Spanish URL

Optional
URL

If this content has a Spanish-language version at a different URL, put the link here. This is a convenience field for the most common translation โ€” other language URLs can go in the notes field or be added as separate content records.

Field slug: url_spanish

Last reviewed date

Optional
Date

When was this content last reviewed for legal accuracy? Stale legal information can be worse than no information โ€” laws change, forms get updated, procedures shift. Even an approximate date is valuable.

Field slug: last_reviewed_date

Currency status

Optional
Single select

How current is this content? You can set this manually, or compute it automatically from the last reviewed date.

Field slug: currency_status

OptionMeaning
currentReviewed or updated within the last 12 months
agingLast reviewed 1โ€“2 years ago โ€” may still be accurate but should be verified
staleNot reviewed in over 2 years โ€” use with caution
unknownReview date not known

Content notes

Optional
Long text

Anything the structured fields don't capture: known limitations, specific court or form numbers referenced, accessibility features, relationship to other content, planned updates.

Field slug: content_notes

Example: "Covers California eviction process under AB 1482 rent cap. Does not address commercial evictions or mobile home parks. Includes embedded document assembly for UD-105 Answer form. Spanish translation in progress."

Content safety fields (coming soon): As AI-generated legal content proliferates, we're developing additional fields for content provenance (human-authored vs. AI-generated), accuracy verification (who reviewed it, when, against what law), and disclaimer presence. These will follow the same slug-based pattern and will be added to the standard as they're ready.
Keep your internal categories too. If your content management system already has its own classification โ€” like internal category tags, topic hierarchies, or editorial workflow statuses โ€” keep them. The Legal Help Commons standard fields sit alongside your internal fields, not instead of them. You can map between them using a crosswalk or an Airtable formula.

Next steps

Now that you have all three tables, you have a complete picture: who provides help (Organizations), what help they provide (Services), and what information resources exist (Content Index). All three share the same vocabulary for audiences, languages, legal issues, and jurisdictions โ€” so matching works across all of them.

If you want to understand how these fields connect to Schema.org markup on your website or the HSDS / Open Referral standard used by 211 and other directory systems, see the Crosswalk.