What Legal Help Teams Want Built, and How Good It Needs to Be
Each workflow produces a functional agenda (what the system must do) and conformance standards (how well it must do it). Some also have test suites and other evaluation resources. All documents are drafts open for review and comment.
Voice AI Intake and Triage
Help people who call a legal help hotline get screened, triaged, and routed to the right service through a voice-based AI assistant.
Eviction Notice Defect Spotting
Help a legal aid worker read an eviction notice, flag statutory defects, and turn those flags into defenses and a court response.
Brief Help Legal Q&A
Help people who describe a legal problem get accurate, jurisdiction-specific guidance, next steps, and connections to services.
Tool Agendas in Development
Agendas for shared infrastructure tools that multiple workflows depend on.
Issue Classifier
Sort legal problems by issue type, jurisdiction, and urgency.
Document Reader
Read court filings, notices, and legal documents via OCR and extraction.
PII Masker
Detect and mask personally identifiable information in legal help data.
Eligibility Checker
Determine service qualification against income, geographic, and case-type rules.
The Shared Infrastructure Underneath
These standards define how legal help data is organized, how legal issues are classified, and what tasks providers and users perform. Every workflow and tool in the Commons depends on them.
Legal Help Knowledge Standard v0.1 Draft
How to organize information about legal help organizations, the services they offer, and the content available to the public. Shared field names, categories, and values so one organization's data can be found and used by another. Use this to structure your articles, guides, FAQs, and service directories so AI tools can use them reliably.
Read the Knowledge Standard →LIST: Legal Issues Taxonomy
A standardized vocabulary of the specific legal problems people experience: eviction, wage theft, child custody, debt collection, and hundreds more. Used to classify what kind of help someone needs and to connect them with the right resources and services.
Browse the LIST taxonomy at taxonomy.legal ↗Legal Help Task Taxonomy
A catalog of the specific activities that providers and users perform when dealing with a legal problem: answering questions, classifying issues, reading documents, calculating deadlines, preparing filings, and more. Use this to identify where AI can help and what to measure.
Browse the Task Taxonomy on JusticeBench ↗